The Referring Provider Portal is used by referring providers to submit referrals, request appointments, and view results for their patients.

After logging in, the default view for most users will be the Final Results worklist. This list displays completed imaging procedures and allows users to read finalized reports.

Click the and then click DICOM to view the study images or Patient Chart to view patient demographics and documents, OR click the and buttons.

The Open Appointments list displays all patient appointments and their current status in the imaging workflow.

For appointments in Pending status, the Pending Reason column provides additional details on the pending appointment.

Click the pencil icon , named Patient Chart, to view patient demographics and documents.

Click the and then click DICOM to view the study images.

The No Show/Canceled Worklist displays patients who have either “no showed” to their appointment or their appointment was canceled for some other reason. If canceled, this worklist will also display the Canceled Reason.

To request an appointment:

1. Click Request Appointment in the top right corner to launch the Scheduling Wizard in a new window.

2. In the Scheduling Wizard window, select Referring Request an Appointment.

Step 1 - Patient Info

1. Clicking Find Patient without entering any patient information first will search for all patients that have been previously referred by the provider logged in and auto-fill patient details.

Click the X in the right corner of this pop-up box to close it or click the correct patient and click Continue to select them.

2. If requesting an appointment for a new patient, enter their Date of birth, First Name, and Last Name, and click Find Patient.
3. If no results are found, click Expand All to display additional fields and continue entering patient details.

4. When done entering patient details, click Next.

Step 2 - About You

Select the referring provider and add any needed documents or comments to send to the imaging center.

1. Select the Referring Provider then click Add.

(You may only see one referring provider, or many, depending on your practice settings.)

2. If an order, clinicals, pre-auth, or other documents need to be uploaded, click Browse Files and select the file to upload with the appointment request.
3. Select the document type from the dropdown.
4. If a comment is needed, select the comment recipient, type the comment, and click Next.

Step 3 - Appointment Details

After entering patient details, complete the appointment details, which include: Services/Procedures, Location, Time, and Diagnosis.

1. Select the Procedure Type and Procedure.
2. Click Add.

1. Select the preferred Location and click Next.

2. Scroll down to enter the diagnosis (you can search by code or keyword, then click the correct option to select it), add an onset date, if known, and click Add.
3. Click Next to view the Summary page.

Step 4 - Summary

After entering appointment details, the Summary page displays all details before sending the appointment request.

To request an appointment:

1. Click Request Appointment in the top right corner to launch the Scheduling Wizard in a new window.

2. In the Scheduling Wizard window, select Schedule a Screening Mammo or X-Ray.

After clicking Request an Appointment, the scheduling template will open.

1. If requesting an appointment for a new patient, enter their Date of birth, First Name, and Last Name, and click Find Patient.
2. If no results are found, click Expand All to display additional fields and continue entering patient details.

3. Enter insurance details and click Next.

Step 2 - About You

Select the referring provider and add any needed documents or comments to send to the imaging center.

1. Select the Referring Provider then click Add.

(You may only see one referring provider, or many, depending on your practice settings.)

2. If an order, clinicals, pre-auth, or other documents need to be uploaded, click Browse Files and select the file to upload with the appointment request.
3. Select the document type from the dropdown.
4. If a comment is needed, select the comment recipient, type the comment, and click Next.

Step 3 - Appointment Details

After entering patient details, complete the appointment details, which include: Services/Procedures, Location, Time, and Diagnosis.

1. Select the Procedure Type and Procedure.
2. Click Add.

3. Select the preferred Location and click Next.

4. Select the preferred day(s) of the week and time range(s). When you do, options will load for Appointment Availability.

5. Select the time for the appointment to start; use the Prev Month, Next Month, and View More Days options as needed.

6. Select either First Available or Preferred Time options for the appointment request. Regardless of which option is selected, the request will go to a queue for the facility staff to call the patient and confirm a time.

7. Scroll down to enter the diagnosis (you can search by code or keyword, then click the correct option to select it), add an onset date, if known, and click Add.
8. Click Next to view the Summary page.

Inside the patient chart, you will be able to view reports and visit forms and view the DICOM images by clicking the icon.

1. Clicking Patients under Search at the top left will show all your recent patients.
2. If you forget your password, click the Forgot Password link on the main login page to reset your password.
3. If you know your password and want to change it, log in and click your name in the top right corner. From here, click Change Password.
4. Clicking the DICOM buttons will launch a window to view exam images in iConnect.
5. Reports show in the patient chart without the header information. Printing them will include the header information, to include the facility and patient information.
6. You can print any documents from the patient chart.
7. You cannot modify the patient’s demographics; you can only view them.
8. You can add additional filters in any view by clicking the button.
9. If you need to reset your multi-factor authentication phone number, please contact your marketing representative so we can update your account.